FREE SHIPPING
We offer FREE SHIPPING on all continental US orders of $125 or more after any promotional codes or discounts have been applied. Continental US orders under $125 will be charged a $19 flat shipping fee. Orders shipping to Alaska & Hawaii will be charged $25 per item in the cart. Canadian customers' shipping rate is calculated by FedEx, which will vary by location. Heirloom Roses currently does not offer shipping options for any additional US territories or the Canadian provinces of Yukon, Northwest Territories, or Nunavut.
Free Shipping For Bulbs: Free shipping on bulb-only orders of 3 or more, within the contiguous US (US-48). Offer applies only when the cart contains bulbs exclusively.
SHIPPING
During check out, US customers may choose a requested arrival date for their order. Canadian customers may select a requested ship week. Enter your address and you will receive an estimated transit time for your package. We recommend choosing a ship date that works best for planting in your hardiness zone.
Please Note: Bulbs ship starting in October based on availability and your zone, unlike other products. Plant around or after your first frost but before the ground freezes.
Once we have packaged and shipped out your order, you will receive an email with tracking information. All orders are shipped by FedEx or USPS. Heirloom Roses cannot be held responsible for lost or stolen packages.
Orders containing multiple items may see tracking numbers that arrive on different dates. Rest assured, your order will ship in its entirety.
Your first available arrival date will be based on estimated transit time in addition to Heirloom Roses' processing time.
To protect our roses from extreme weather changes, we sometimes defoliate the plant and ship them with limited foliage. This helps roses stay healthy throughout the shipping process. We guarantee that your roses will arrive healthy and hardy. Leaves will begin to grow within 2-3 weeks of planting.
Please Note: We do not combine multiple orders to meet free shipping thresholds. Each order is treated as a separate shipment and will incur a $19 shipping fee accordingly.
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