How do I apply store credit?

How to Apply Store Credit at Heirloom

Follow these steps to use your store credit when placing an order:

1. Log In to Your Account

   • Visit HeirloomRoses.com and log in.
   • A one-time verification code will be sent to your email—enter it to access your account.

2. Add Items to Your Cart

   • Browse our selection and add your desired items to your shopping cart.

3. Proceed to Checkout

   • Enter your shipping details.
   • Avoid using Express Checkout options (such as Shop Pay, PayPal, or Apple Pay), as these will bypass the store credit option.

4. Apply Your Store Credit

   • On the payment screen, locate and select "Apply Store Credit" above the credit card payment section.

5. Complete Your Order

   • If your store credit doesn’t cover the full amount, enter your credit card details to pay the remaining balance.

Still have questions? Contact our customer service team for assistance!